Subscription Capabilities

  • Media Monitoring

    Unlimited access to global monitoring across News and Social Media, alongside data and analytics that will provide media intelligence for a range of departments and use-cases.

  • Social Listening

    Keyword listening across earned media channels for whatever topics you care about.

  • Consumer Insights + Media Intelligence

    Keyword listening and analytics across earned media channels for whatever topics you care about globally and in real-time.

Product Logins

For product access, please email [email protected].

Consumer Insights (Radarly)

Consumer Insights: Advanced Social Listening & Analytics, Insight Pages

Radarly Trainings

Meltwater Account Team

Account Team

Kiki Fabel

Customer Success Manager

Meltwater Account Team

Account Team

Maeva Laruelle

Customer Success Manager

Meltwater Account Team

Account Team

Leigh Swart

Premium Support Program Manager

Support Resources

[email protected]

Purpose: This is primarily for requests such as: Technical questions related to product I New Search Set Up (keywords, sources, content) I New Dashboard(s) I Alerts - Typical response time is within 30 minutes of initial inquiry.

24/7 in App live chat

Purpose: This is for product questions and requests in the platform. Typical response time is about 1 minute.

Additional Resources

Have you experienced mCommunity

Become a #FriendsWithInsights

We've launched an exclusive community for our customers. Join mCommunity to connect, share best practices, and get inspired by the thousands of other Meltwater users. All users can also visit the job board that lists open positions that require Meltwater skills.