Course curriculum

    1. Course Overview

    2. Up next...

    1. Chapter Overview

    2. Customizing your brand score

    3. Assessing potential risks

    4. Monitoring the competitive landscape

    5. Ensuring content is on-brand

    6. Collaborating with a team

    7. Test your knowledge

    8. Up next...

    1. Chapter Overview

    2. Managing contractual agreements

    3. Leveraging coupon codes

    4. Tracking links

    5. Safely managing payments

    6. Measuring conversions

    7. Test your knowledge

    8. Up next...

    1. Chapter Overview

    2. Streamlining the process

    3. Vetting applicants for fit

    4. Forming a campaign

    5. Best practice for declining applicants

    6. Test your knowledge

    7. Up next...

    1. Exam Overview

    2. Certification Exam

    3. We'd love to hear your feedback!

How long is this course?

  • 40 mins


Margot has over 10 years of experience in customer education, communications, and marketing. She has worked with top Fortune 500 companies as a trusted advisor at Sysomos and Meltwater. Margot is passionate about helping customers connect the dots and find their “ah-ha!” moments with global media intelligence and social media marketing.

Margot Underdown

Manager of Customer Education

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