Products
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Media Relations Mid-Year Release Course '25
CourseDiscover Media Relations' newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a
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Summit Assessment: Improving Stakeholder Engagement with Newsletters
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Summit Assessment: Elevating Your Media Relations Strategy
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Summit Assessment: Report Building Best Practices
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Summit Assessment: Building Advanced Searches to Filter Out Noise & Uncover Insights
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Summit Assessment: AI Prompt Writing
Course5.0 average rating (1 review)
All Courses
Engage: Social Media Management
Social Media Management with Engage: Measure
Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.
Social Media Management with Engage: Conversations
Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.
Social Media Management with Engage: Publish
Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.
Social Media Management with Meltwater Engage Learning Path
To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.
Engage Year-End Release Course 24
Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.
Engage Mid-Year Release Course 24
Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration
Engage Winter Release Course 23
Learn about Engages new product updates that aim to help you research, attract and connect with your audience. These features include: Facebook Boost Posting, User Generated Content, Social Dashboards, and a Salesforce Integration.
Competitive Benchmarking & Analysis with Meltwater
This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Managing your Social Media Strategy with Meltwater
This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.
Social Media Marketing Industry Specialist
This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.
Explore: Media & Social Monitoring
Social Listening with Explore: Advanced
Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.
Social Listening with Explore: Foundations
Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.
Certification Level I: Social Listening with Meltwater
This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.
Certification Level II: Social Listening with Meltwater
This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.
Creating Searches with Boolean: Foundations
This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Creating Searches with Boolean: Advanced
This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Competitive Benchmarking & Analysis with Meltwater
This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Klear: Influencer Marketing
Klear Mid-Year Release Course 25
Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!
Watch Influencer Marketing (Klear) Product Training Workshop: Advanced Search & Discovery
This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.
Watch Influencer Marketing (Klear) Product Training Workshop: Creating a Customer Advocacy Program
This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in
Watch Influencer Marketing (Klear) Product Training Workshop: Vetting Influencer Profiles
This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.
Influencer Marketing (Klear): E-Commerce Management
This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.
Influencer Marketing with Meltwater (Klear): Advanced
This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.
Influencer Marketing with Meltwater (Klear): Foundations
This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.
Influencer Marketing Certification II
This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.
Influencer Marketing Certification
This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.
Public Relations
Media Relations Mid-Year Release Course 25
Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a
Creating Newsletters with Meltwater
Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.
PR Media Relations with Meltwater
This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.
Media Monitoring with Explore: Foundations
Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.
Media Monitoring with Explore: Advanced
Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.
Creating Searches with Boolean: Foundations
This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Creating Searches with Boolean: Advanced
This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Crisis & Risk Management with Meltwater
Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.
Creating Boolean for Crisis & Risk Management
This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.
All Industry Courses
AI Prompt Writing for Communication & Marketing Professionals
Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.
Public Relations Agency Course
This course is designed to help PR agencies understand how Meltwater can help.
Influencer Marketing Certification II
This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.
Influencer Marketing Certification
This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.
Social Media Marketing Industry Specialist
This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.
Consumer Intelligence: Radarly
Radarly Winter Release Course 23
Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.
Social Intelligence with Radarly: Foundations
This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.
Query Design Basics with Radarly: Foundations
This course will guide you through building queries for any topic and finding the results in Radarly.
Campaign Tracking with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.
Benchmarking with Radarly: Foundations
This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.
Reputation Monitoring with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.
Influencer Monitoring with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.
Listening to Engage with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.
PR & Marketing Agencies
Public Relations Agency Course
This course is designed to help PR agencies understand how Meltwater can help.
Reporting
Creating Analyze Dashboards for Reporting
This course will cover how to create custom dashboards that align with your business goals.
Competitive Benchmarking & Analysis with Meltwater
This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Release Courses
Media Relations Mid-Year Release Course 25
Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a
Engage Year-End Release Course 24
Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.
Explore Year-End Release Course 24
Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.
Public Relations Year-End Release Course 24
Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.
Klear Year-End Release Course 24
Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.
Klear Mid-Year Release Course 24
Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.
Public Relations Mid-Year Release Course 24
Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.
Explore Mid-Year Release Course 24
Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.
Engage Mid-Year Release Course 24
Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration
All Products
Media Relations Mid-Year Release Course 25
Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a
Certification: Social Media Management with Engage
This certification exam tests your proficiency in using Meltwater Engage for publishing, community management, and social analytics.
Social Media Management with Engage: Measure
Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.
Klear Mid-Year Release Course 25
Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!
Social Media Management with Engage: Conversations
Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.
Social Media Management with Engage: Publish
Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.
Social Media Management with Meltwater Engage Learning Path
To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.
AI Prompt Writing for Communication & Marketing Professionals
Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.
Engage Year-End Release Course 24
Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.
Explore Year-End Release Course 24
Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.
Public Relations Year-End Release Course 24
Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.
Klear Year-End Release Course 24
Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.
Klear Mid-Year Release Course 24
Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.
Public Relations Mid-Year Release Course 24
Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.
Explore Mid-Year Release Course 24
Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.
Engage Mid-Year Release Course 24
Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration
Watch Product Training Workshop: 5 Ways to Woo Your Boss With Meltwater
AI Content Summaries: Discover how our AI-driven clusters and spike analysis can streamline your media monitoring, offering concise summaries and actionable insights.Influencers: Learn how to identify and engage with key influencers in your industry
Watch Product Training Workshop: Set, Relax, and Enjoy- Let Meltwater Work for You
If you missed our May 30th Product Training Workshop, don’t worry; we’ve got you covered. Watch the recording here to learn how you can use Meltwater’s automation features to “set it and forget it” and let Meltwater do the heavy lifting for you!
Watch Product Training Workshop: Setting the Groundwork for Brand & Campaign Monitoring
We covered setting the groundwork for brand and campaign monitoring in Meltwater. We learned how to create brand Boolean searches, create templated dashboards from searches, and got a sneak peek at the new AI Search Assistant.
Watch Influencer Marketing (Klear) Product Training Workshop: Advanced Search & Discovery
This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.
Watch Influencer Marketing (Klear) Product Training Workshop: Creating a Customer Advocacy Program
This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in
Watch Influencer Marketing (Klear) Product Training Workshop: Vetting Influencer Profiles
This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.
Influencer Marketing (Klear): E-Commerce Management
This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.
Creating Newsletters with Meltwater
Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.
Influencer Marketing with Meltwater (Klear): Advanced
This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.
Creating Analyze Dashboards for Reporting
This course will cover how to create custom dashboards that align with your business goals.
Influencer Marketing with Meltwater (Klear): Foundations
This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.
Engage Winter Release Course 23
Learn about Engages new product updates that aim to help you research, attract and connect with your audience. These features include: Facebook Boost Posting, User Generated Content, Social Dashboards, and a Salesforce Integration.
Explore Winter Release Course 23
Learn about Explores newest product updates including AI-Powered Content Clusters and Spike Detection and Analysis to help you keep track and make sense of the data around you.
Radarly Winter Release Course 23
Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.
Klear Winter Release Course 23
Learn more about Klears newest product updates that aim to give you a more sophisticated way to mange your campaigns and scale your program to a higher level. These features include: embedded landing pages, enhanced analytics & HQ Dashboard.
PR Media Relations with Meltwater
This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.
Public Relations Agency Course
This course is designed to help PR agencies understand how Meltwater can help.
Social Listening with Explore: Advanced
Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.
Social Listening with Explore: Foundations
Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.
Social Intelligence with Radarly: Foundations
This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.
Query Design Basics with Radarly: Foundations
This course will guide you through building queries for any topic and finding the results in Radarly.
Campaign Tracking with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.
Benchmarking with Radarly: Foundations
This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.
Reputation Monitoring with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.
Influencer Monitoring with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.
Listening to Engage with Radarly: Foundations
This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.
Media Monitoring with Explore: Foundations
Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.
Certification Level I: Social Listening with Meltwater
This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.
Certification Level II: Social Listening with Meltwater
This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.
Media Monitoring with Explore: Advanced
Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.
Creating Searches with Boolean: Foundations
This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Creating Searches with Boolean: Advanced
This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Competitive Benchmarking & Analysis with Meltwater
This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Crisis & Risk Management with Meltwater
Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.
Creating Boolean for Crisis & Risk Management
This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.
Influencer Marketing Certification II
This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.
Managing your Social Media Strategy with Meltwater
This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.
Influencer Marketing Certification
This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.
Social Media Marketing Industry Specialist
This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.
Certification Paths
Social Media Management with Meltwater Engage Learning Path
To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.
Certification Level I: Social Listening with Meltwater
This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.
Certification Level II: Social Listening with Meltwater
This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.