Products

All Courses

Engage: Social Media Management

courses

Social Media Management with Engage: Measure

Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.

courses

Social Media Management with Engage: Conversations

Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.

courses

Social Media Management with Engage: Publish

Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.

courses
4 Courses

Social Media Management with Meltwater Engage Learning Path

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

courses

Engage Year-End Release Course 24

Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.

courses

Engage Mid-Year Release Course 24

Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration

courses

Engage Winter Release Course 23

Learn about Engages new product updates that aim to help you research, attract and connect with your audience. These features include: Facebook Boost Posting, User Generated Content, Social Dashboards, and a Salesforce Integration.

courses

Competitive Benchmarking & Analysis with Meltwater

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

courses

Managing your Social Media Strategy with Meltwater

This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.

courses

Social Media Marketing Industry Specialist

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

Explore: Media & Social Monitoring

courses

Social Listening with Explore: Advanced

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.

courses

Social Listening with Explore: Foundations

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.

courses
3 Courses

Certification Level I: Social Listening with Meltwater

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

courses
4 Courses

Certification Level II: Social Listening with Meltwater

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.

courses

Creating Searches with Boolean: Foundations

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

courses

Creating Searches with Boolean: Advanced

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

courses

Competitive Benchmarking & Analysis with Meltwater

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

Klear: Influencer Marketing

courses

Klear Mid-Year Release Course 25

Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Advanced Search & Discovery

This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Creating a Customer Advocacy Program

This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Vetting Influencer Profiles

This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.

courses

Influencer Marketing (Klear): E-Commerce Management

This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.

courses

Influencer Marketing with Meltwater (Klear): Advanced

This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.

courses

Influencer Marketing with Meltwater (Klear): Foundations

This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.

courses

Influencer Marketing Certification II

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

courses

Influencer Marketing Certification

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

Public Relations

courses

Media Relations Mid-Year Release Course 25

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

courses

Creating Newsletters with Meltwater

Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.

courses

PR Media Relations with Meltwater

This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.

courses

Media Monitoring with Explore: Foundations

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.

courses

Media Monitoring with Explore: Advanced

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.

courses

Creating Searches with Boolean: Foundations

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

courses

Creating Searches with Boolean: Advanced

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

courses

Crisis & Risk Management with Meltwater

Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.

courses

Creating Boolean for Crisis & Risk Management

This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.

All Industry Courses

courses

AI Prompt Writing for Communication & Marketing Professionals

Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.

courses

Public Relations Agency Course

This course is designed to help PR agencies understand how Meltwater can help.

courses

Influencer Marketing Certification II

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

courses

Influencer Marketing Certification

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

courses

Social Media Marketing Industry Specialist

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

Consumer Intelligence: Radarly

courses

Radarly Winter Release Course 23

Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.

courses

Social Intelligence with Radarly: Foundations

This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.

courses

Query Design Basics with Radarly: Foundations

This course will guide you through building queries for any topic and finding the results in Radarly.

courses

Campaign Tracking with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.

courses

Benchmarking with Radarly: Foundations

This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.

courses

Reputation Monitoring with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.

courses

Influencer Monitoring with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.

courses

Listening to Engage with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.

PR & Marketing Agencies

Reporting

courses

Creating Analyze Dashboards for Reporting

This course will cover how to create custom dashboards that align with your business goals.

courses

Competitive Benchmarking & Analysis with Meltwater

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

Release Courses

courses

Media Relations Mid-Year Release Course 25

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

courses

Engage Year-End Release Course 24

Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.

courses

Explore Year-End Release Course 24

Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.

courses

Public Relations Year-End Release Course 24

Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.

courses

Klear Year-End Release Course 24

Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.

courses

Klear Mid-Year Release Course 24

Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.

courses

Public Relations Mid-Year Release Course 24

Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.

courses

Explore Mid-Year Release Course 24

Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.

courses

Engage Mid-Year Release Course 24

Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration

All Products

courses

Media Relations Mid-Year Release Course 25

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

courses

Certification: Social Media Management with Engage

This certification exam tests your proficiency in using Meltwater Engage for publishing, community management, and social analytics.

courses

Social Media Management with Engage: Measure

Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.

courses

Klear Mid-Year Release Course 25

Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!

courses

Social Media Management with Engage: Conversations

Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.

courses

Social Media Management with Engage: Publish

Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.

courses
4 Courses

Social Media Management with Meltwater Engage Learning Path

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

courses

AI Prompt Writing for Communication & Marketing Professionals

Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.

courses

Engage Year-End Release Course 24

Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.

courses

Explore Year-End Release Course 24

Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.

courses

Public Relations Year-End Release Course 24

Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.

courses

Klear Year-End Release Course 24

Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.

courses

Klear Mid-Year Release Course 24

Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.

courses

Public Relations Mid-Year Release Course 24

Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.

courses

Explore Mid-Year Release Course 24

Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.

courses

Engage Mid-Year Release Course 24

Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration

courses

Watch Product Training Workshop: 5 Ways to Woo Your Boss With Meltwater

AI Content Summaries: Discover how our AI-driven clusters and spike analysis can streamline your media monitoring, offering concise summaries and actionable insights.Influencers: Learn how to identify and engage with key influencers in your industry

courses

Watch Product Training Workshop: Set, Relax, and Enjoy- Let Meltwater Work for You

If you missed our May 30th Product Training Workshop, don’t worry; we’ve got you covered. Watch the recording here to learn how you can use Meltwater’s automation features to “set it and forget it” and let Meltwater do the heavy lifting for you!

courses

Watch Product Training Workshop: Setting the Groundwork for Brand & Campaign Monitoring

We covered setting the groundwork for brand and campaign monitoring in Meltwater. We learned how to create brand Boolean searches, create templated dashboards from searches, and got a sneak peek at the new AI Search Assistant.

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Advanced Search & Discovery

This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Creating a Customer Advocacy Program

This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in

courses

Watch Influencer Marketing (Klear) Product Training Workshop: Vetting Influencer Profiles

This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.

courses

Influencer Marketing (Klear): E-Commerce Management

This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.

courses

Creating Newsletters with Meltwater

Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.

courses

Influencer Marketing with Meltwater (Klear): Advanced

This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.

courses

Creating Analyze Dashboards for Reporting

This course will cover how to create custom dashboards that align with your business goals.

courses

Influencer Marketing with Meltwater (Klear): Foundations

This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.

courses

Engage Winter Release Course 23

Learn about Engages new product updates that aim to help you research, attract and connect with your audience. These features include: Facebook Boost Posting, User Generated Content, Social Dashboards, and a Salesforce Integration.

courses

Explore Winter Release Course 23

Learn about Explores newest product updates including AI-Powered Content Clusters and Spike Detection and Analysis to help you keep track and make sense of the data around you.

courses

Radarly Winter Release Course 23

Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.

courses

Klear Winter Release Course 23

Learn more about Klears newest product updates that aim to give you a more sophisticated way to mange your campaigns and scale your program to a higher level. These features include: embedded landing pages, enhanced analytics & HQ Dashboard.

courses

PR Media Relations with Meltwater

This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.

courses

Public Relations Agency Course

This course is designed to help PR agencies understand how Meltwater can help.

courses

Social Listening with Explore: Advanced

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.

courses

Social Listening with Explore: Foundations

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.

courses

Social Intelligence with Radarly: Foundations

This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.

courses

Query Design Basics with Radarly: Foundations

This course will guide you through building queries for any topic and finding the results in Radarly.

courses

Campaign Tracking with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.

courses

Benchmarking with Radarly: Foundations

This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.

courses

Reputation Monitoring with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.

courses

Influencer Monitoring with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.

courses

Listening to Engage with Radarly: Foundations

This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.

courses

Media Monitoring with Explore: Foundations

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.

courses
3 Courses

Certification Level I: Social Listening with Meltwater

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

courses
4 Courses

Certification Level II: Social Listening with Meltwater

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.

courses

Media Monitoring with Explore: Advanced

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.

courses

Creating Searches with Boolean: Foundations

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

courses

Creating Searches with Boolean: Advanced

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

courses

Competitive Benchmarking & Analysis with Meltwater

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

courses

Crisis & Risk Management with Meltwater

Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.

courses

Creating Boolean for Crisis & Risk Management

This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.

courses

Influencer Marketing Certification II

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

courses

Managing your Social Media Strategy with Meltwater

This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.

courses

Influencer Marketing Certification

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

courses

Social Media Marketing Industry Specialist

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

Certification Paths

courses
4 Courses

Social Media Management with Meltwater Engage Learning Path

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

courses
3 Courses

Certification Level I: Social Listening with Meltwater

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

courses
4 Courses

Certification Level II: Social Listening with Meltwater

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.