Meltwater Account Team

Your Points of Contact

Products: Meltwater and Klear l Timezone: MST l Support: Facilitating access to Meltwater resources

Bryan Pfeiffer

Sr Enterprise Client Success Executive

Meltwater Account Team

Your Points of Contact

Products: All Meltwater products and services l Timezone: EST l Support: Agency strategy, new products and services

Erica Pagliarulo

Sr Enterprise Account Executive

Meltwater Account Team

Your Points of Contact

Kasey Mansfield

Premium Support Program Manager

Product: Explore and Klear | Timezone: EST | Support: product support and boolean specialist for Explore

Brian Tuohy

Client Success Specialist

Product: Radarly | Timezone: CT | Support: product support and boolean specialist for Radarly

Kerry Herlihy

Customer Success Manager

Product Login Links

Meltwater

Media Monitoring, Media Relations, Ad-hoc News/Social Searching, Setting up email alerts, Slack/Team Integrations

Klear

Influencer Identification, Validation, Activation & Management

Radarly

Advanced Social Listening & Analytics, Insight Pages

Getting Started with Training

We recommend the following training schedule to ensure you are getting the most value from Meltwater

  • Training has been organized into sections. We recommend starting with the first section below and working your way down.

  • Each course is less than 30 minutes and video based.

  • Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.

Boolean Search Guide

A complete list of all the search operators you can use when building queries.

Klear New User Guide

Learn how to successfully use Klear to support your influencer marketing goals.

Additional Resources

Havas Red Trainings

Session 1: Explore Overview

Session 2: Radarly Overview

Session 3: Klear Overview

Session 4: Media Relations

Session 5: Boolean Best Practices


Instructor

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