Meltwater Explore: Social Listening Certification

Social Listening with Explore: Foundations

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.

Enroll for free

Course curriculum

1. Course Overview
2. Setting up social profiles for monitoring
3. Creating a search for your brand
4. Creating a company entity search
5. Using AI Search Assistant
6. Narrowing down your search with filters
7. Creating your library of searches
8. Test your knowledge
9. Up next...
1. Chapter Overview
2. Viewing your content stream
3. Monitoring for important brand topics
4. Monitoring for critical information
5. Test your knowledge
6. Up next...
1. Chapter Overview
2. Validating your brand search
3. Utilizing the Spike Detection & Analysis Chart
4. Utilizing AI Powered Content Clusters
5. Answering the 5 W's
6. Diving deeper into Twitter
7. Using AI Powered Insights
8. Test your knowledge
9. Up next...
1. Chapter Overview
2. How to manage users
3. Sharing content
4. Sharing alerts to your collaborative spaces
5. Creating shareable dashboards
6. Test your knowledge
1. Certification
2. We'd love to hear your feedback!
3. Additional Training

How long is this course?

60 mins

Instructor

Whitney has over 7 years of Meltwater experience. Her experience includes account management, client support, community building, customer education and more. Whitney is passionate about helping customers learn the in's and out's of their Meltwater products to ensure they are used to their full potential in the global media intelligence and social media marketing space.