Welcome Centers for Disease Control and Prevention
A centralized resource to help you get started with Meltwater
Meltwater Account Team
Your Points of Contact
Meltwater Account Team
Your Points of Contact
Meltwater Account Team
Your Points of Contact
Product Access
Email Jaren Turner ([email protected]) + ([email protected]) and you will be given a login within 24 hours. We will reach out to schedule training.
Product Login Links
Meltwater Platform
Find, analyze and share important news |
Search, listen to and engage across social media |
Stay on top of issues and breaking news through immediate news alerts |
Research issues and media through unlimited search capabilities within the Meltwater platform |
And so much more
Get Started with Training
We recommend the following training schedule to ensure you are getting the most value from Meltwater
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Training has been organized into sections. We recommend starting with the first section below and working your way down.
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Each course is less than 30 minutes and video based.
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Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.
1. Social Listening
Explore Courses
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Social Listening with Explore: Foundations
Course4.9 average rating (7 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.
Free
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Creating Searches with Boolean: Foundations
Course5.0 average rating (12 reviews)This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Free
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Creating Searches with Boolean: Advanced
Course5.0 average rating (2 reviews)This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Free
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Social Listening with Explore: Advanced
Course5.0 average rating (2 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.
Free
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Creating Analyze Dashboards for Reporting
Course5.0 average rating (4 reviews)This course will cover how to create custom dashboards that align with your business goals.
Free
Boolean Search Guide
A complete list of all the search operators you can use when building queries.
2. Newsletter & Media Relations
Meltwater PR Training Course
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Media Monitoring with Explore: Foundations
Course5.0 average rating (9 reviews)Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.
Free
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Media Monitoring with Explore: Advanced
Course5.0 average rating (1 review)Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.
Free
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PR Media Relations with Meltwater
CourseThis course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.
Free
Additional Resources
Have you experienced mCommunity
Become a #FriendsWithInsights
We've launched an exclusive community for our customers. Join mCommunity to connect, share best practices, and get inspired by the thousands of other Meltwater users.
