Course curriculum

    1. Course Overview

    2. Advancing your filter sets

    3. Answering the 5 W's

    4. Diving deeper into Twitter

    5. Discovering influential sources

    6. Benchmarking your organization

    7. Combining searches for aggregated reporting

    1. Certification

    2. We'd love to hear your feedback!

How long is this course?

  • 45 mins


Margot has over 10 years of experience in customer education, communications, and marketing. She has worked with top Fortune 500 companies as a trusted advisor at Sysomos and Meltwater. Margot is passionate about helping customers connect the dots and find their “ah-ha!” moments with global media intelligence and social media marketing.

Margot Underdown

Manager of Customer Education

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