Course curriculum

    1. Course Overview

    2. How to manage users

    3. Setting up social profiles for monitoring

    4. Test your knowledge

    5. Up next...

    1. Creating your brand search

    2. Using AI search assistant

    3. Using search filters

    4. Validating your search

    5. Narrow search results using AI search assistant

    6. Expand search results using AI search assistant

    7. Creating your library of searches

    8. Searching for specific topics

    9. Searching for social media content

    10. Quick tip: refining results using case sensitivity

    11. Test your knowledge

    12. Up next...

    1. Tracking your organization’s media coverage

    2. Automating your brand monitoring

    3. Monitoring for critical information

    4. Test your knowledge

    5. Up next...

    1. Sharing quick insights with your team

    2. Measuring the impact of your work

    3. Creating a media coverage analysis spreadsheet

    4. Sharing alerts to your collaborative spaces

    5. Distributing newsletters

    6. Quick tip: monitor wherever you go

    7. Test your knowledge

    8. Up next...

    1. New to Meltwater?

    2. Next Steps

    3. We'd love to hear your feedback!

How long is this course?

  • 60 mins

Instructor

Whitney has over 7 years of Meltwater experience. Her experience includes account management, client support, community building, customer education and more. Whitney is passionate about helping customers learn the in's and out's of their Meltwater products to ensure they are used to their full potential in the global media intelligence and social media marketing space.

Whitney Williams

Manager of Customer Education

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