Welcome Take-Two Interactive
This page is designed for all Meltwater users across Take-Two Interactive to ensure a value-added partnership that provides access to product log ins and one-stop-shop for everything Meltwater learning.
Meltwater Account Team
Support Resources
[email protected]
Purpose: For any technical questions on Radarly - Typical response time is within 30 minutes of initial inquiry.
[email protected]
Purpose: This is for strategic questions related to the project. All members of your account team will have more context regarding the questions you have. Typical response time is within 24 hours depending on the ask. Some request may require additional resources where we'll need to coordinate internally.
24/7 in App live chat
Purpose: This is for product questions and requests in the Explore platform. Typical response time is about 1 minute
Product Access
Consumer Insights
Consumer Insights: Advanced Social Listening & Analytics, Insight Pages. New users without login credentials should request Radarly access by emailing [email protected]. Once required courses are complete, email [email protected] to gain access to your specific project.
Media Intelligence
Keyword listening and analytics across earned media channels for whatever topics you care about globally and in real time. Great for PR Tracking! New users without login credentials should request access by emailing [email protected].
Get Started with Training
We recommend the following training schedule to ensure you are getting the most value from Meltwater
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Training has been organized into sections. We recommend starting with the first section below and working your way down.
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Each course is self-paced and video based.
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Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.
1. Consumer Insights
Radarly Courses
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Social Intelligence with Radarly: Foundations
Course5.0 average rating (1 review)This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.
Free
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Campaign Tracking with Radarly: Foundations
CourseThis course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.
Free
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Benchmarking with Radarly: Foundations
CourseThis course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.
Free
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Influencer Monitoring with Radarly: Foundations
CourseThis course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.
Free
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Listening to Engage with Radarly: Foundations
CourseThis course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.
Free
1. Social Listening
Explore Courses
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Social Listening with Explore: Foundations
Course4.9 average rating (7 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.
Free
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Social Listening with Explore: Advanced
Course5.0 average rating (2 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.
Free
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Creating Searches with Boolean: Foundations
Course5.0 average rating (12 reviews)This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Free
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Creating Searches with Boolean: Advanced
Course5.0 average rating (2 reviews)This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Free
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Creating Analyze Dashboards for Reporting
Course5.0 average rating (4 reviews)This course will cover how to create custom dashboards that align with your business goals.
Free
2. Media Monitoring
Explore Courses
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Media Monitoring with Explore: Foundations
Course5.0 average rating (9 reviews)Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.
Free
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Media Monitoring with Explore: Advanced
Course5.0 average rating (1 review)Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.
Free
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Crisis & Risk Management with Meltwater
CourseCrisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.
Free
Additional Resources
Have you experienced mCommunity
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