Welcome
Dentsu Social Listening Learning Hub.
Meltwater Account Team
Your Points of Contact
Meltwater Account Team
Your Points of Contact
Meltwater Account Team
Your Points of Contact
Product Login Links
Meltwater Platform
Keyword listening and analytics across earned social media channels for whatever topics you care about
Klear
Influencer Identification, Validation, Activation & Management
Radarly
Consumer Insights: Advanced Social Listening & Analytics, Insight Pages
Get Started with Training
We recommend the following training schedule to ensure you are getting the most value from Meltwater
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Training has been organized into sections. We recommend starting with the first section below and working your way down.
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Each course is less than 30 minutes and video based.
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Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.
1. Social Listening
Explore Courses
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Social Listening with Explore: Foundations
Course4.9 average rating (7 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.
Free
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Creating Searches with Boolean: Foundations
Course5.0 average rating (12 reviews)This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.
Free
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Creating Searches with Boolean: Advanced
Course5.0 average rating (2 reviews)This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.
Free
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Social Listening with Explore: Advanced
Course5.0 average rating (2 reviews)Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.
Free
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Creating Analyze Dashboards for Reporting
Course5.0 average rating (4 reviews)This course will cover how to create custom dashboards that align with your business goals.
Free
Boolean Search Guide
A complete list of all the search operators you can use when building queries.
2. Influencer Marketing
Klear Training Courses
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Influencer Marketing with Meltwater (Klear): Foundations
Course5.0 average rating (3 reviews)This product certification teaches users how to use Meltwater's influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.
Free
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[ARCHIVED] Influencer Marketing with Meltwater (Klear): Advanced V.1
Course4.0 average rating (1 review)This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.
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Influencer Marketing Certification
Course4.8 average rating (40 reviews)This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.
Free
Klear New User Guide
Learn how to successfully use Klear to support your influencer marketing goals.
3. Consumer Insights
Radarly Training Courses
Additional Resources
Have you experienced mCommunity
Become a #FriendsWithInsights
We've launched an exclusive community for our customers. Join mCommunity to connect, share best practices, and get inspired by the thousands of other Meltwater users.
All users can also visit the job board that lists open positions that require Meltwater skills.
Help Center
All products feature in-app chat for quick support. We also offer an online Help Center,