Social Listening: Explore
Learn how to monitor online discussions across news and social to understand your audience authentically. These courses will sharpen your digital intelligence skills for real-time insights.
How to get started with training
mAcademy offers several courses to ensure you get the most value from your subscription.
Complete Foundation Courses
Get up to speed quickly with 30-minute courses.
Get Certified
Complete Assessments and share certifications on LinkedIn and mCommunity.
Complete Advanced Courses
Once you grasp the basics, learn more complex aspects of the solution.
Join mCommunity
Connect with Industry peers, ask questions, apply your new knowledge, share insights and inspire others.
1. Complete the Foundations Learning Path
Complete Advanced Learning Path
Additional Courses Available
Expert and Release Courses
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Explore Year-End Release Course '24
CourseLearn about Explore's newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.
Free
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Explore Mid-Year Release Course '24
CourseLearn about Explore's newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.
Free
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Creating Boolean for Crisis & Risk Management
Course5.0 average rating (1 review)This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.
Free
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Crisis & Risk Management with Meltwater
CourseCrisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.
Free
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Competitive Benchmarking & Analysis with Meltwater
Course4.5 average rating (2 reviews)This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Free
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The Complete Guide to Competitive Intelligence for Social Media Managers
Course5.0 average rating (2 reviews)This eBook is your complete guide to managing competitive intelligence on social. Learn how to set up your competitive intelligence strategy to get the market insights that will help your brand stay one step ahead.
Free
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The Definitive Guide to Social Listening for Smarter Business
Course5.0 average rating (1 review)After you read this e-book, you will understand how to find the conversations that matter most; how to use social monitoring to inform efforts across the entire marketing organization; and how to start your own viral marketing memes.
Free
Additional Resources
Help Guides, Videos and Community
Guides & Resources
Here are a few of our most helpful Help Guides, Articles and Pages
How to Videos
You may want to reference some of the training videos after a course. Here are a few videos that review the most common product activities.
Have you experienced mCommunity?
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We've launched an exclusive community for our customers. Join mCommunity to connect with, share best practices, and get inspired by thousands of other Meltwater users. Submit product ideas to our team and be recognized for your contributions.
