Course curriculum

    1. Course Overview

    2. Brainstorming keywords for your search

    3. Creating Boolean for Risks

    4. Creating Boolean for Crises

    5. Additional Resources

    6. Up next...

    1. Exam Overview

    2. Course Exam

    3. We'd love to hear your feedback!

How long is this course?

  • Free
  • 9 lessons
  • 0 hours of video content
  • 15 mins


Margot has over 10 years of experience in customer education, communications, and marketing. She has worked with top Fortune 500 companies as a trusted advisor at Sysomos and Meltwater. Margot is passionate about helping customers connect the dots and find their “ah-ha!” moments with global media intelligence and social media marketing.

Margot Underdown

Manager of Customer Education

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