Social Media Management with Engage: Foundations
This certification course will teach the fundamentals of how to manage your brand's social media presence directly from the Meltwater Engage platform.
Intro to Engage
Setting up your social channels
How to add users
Test your knowledge
Practice your skills
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Intro to Publish
How to create and schedule a post
Different posting guidelines per social channel
How to edit images
How to create and schedule a post for multiple channels
Viewing your scheduled posts in the calendar
Test your knowledge
Practice your skills
Up next...
Intro to Conversations
Using filters in your inbox
Engaging with messages
Learning engagement guidelines per channel
Managing your social media profiles with a team
Upholding your community guidelines
Test your knowledge
Practice your skills
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Intro to Social Analytics
Getting Started with Social Analytics
Social channel reports
Exporting and sharing a report
Test your knowledge
Practice your skills
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Engage Foundations Certification Exam Overview
Engage Foundations Certification Exam
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Manager of Customer Education
This certification course will teach how to optimize campaigns and implement advanced workflows within the Engage platform. By enrolling in this course you indicate that you have read and agree to Terms of Use in the page footer.
This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.
This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
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