Course curriculum

    1. Intro to Engage

    2. Setting up your social channels

    3. How to add users

    4. Test your knowledge

    5. Practice your skills

    6. Up next...

    1. Intro to Publish

    2. How to create and schedule a post

    3. Different posting guidelines per social channel

    4. How to edit images

    5. How to create and schedule a post for multiple channels

    6. Viewing your scheduled posts in the calendar

    7. Test your knowledge

    8. Practice your skills

    9. Up next...

    1. Intro to Conversations

    2. Using filters in your inbox

    3. Engaging with messages

    4. Learning engagement guidelines per channel

    5. Managing your social media profiles with a team

    6. Upholding your community guidelines

    7. Test your knowledge

    8. Practice your skills

    9. Up next...

    1. Intro to Social Analytics

    2. Getting Started with Social Analytics

    3. Social channel reports

    4. Exporting and sharing a report

    5. Test your knowledge

    6. Up next...

    1. Engage Foundations Certification Exam Overview

    2. Engage Foundations Certification Exam

    3. We'd love to hear your feedback!

How long is this course?

  • 50 mins

Instructor

Whitney has over 7 years of Meltwater experience. Her experience includes account management, client support, community building, customer education and more. Whitney is passionate about helping customers learn the in's and out's of their Meltwater products to ensure they are used to their full potential in the global media intelligence and social media marketing space.

Whitney Williams

Manager of Customer Education

Course Reviews

Kevin Simon

5 star rating

“I loved the easy language of the course”

“I loved the easy language of the course”

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Stephan Mogale

5 star rating

“Good”

“Good”

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Khanyisiwe Dalicuba

5 star rating

“I thoroughly enjoyed completing this course and I rate it 10 stars. ”

“I thoroughly enjoyed completing this course and I rate it 10 stars. ”

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