Subscription Capabilities

  • Social Listening

    Keyword listening across earned media channels for whatever topics you care about.

  • Consumer Insights & Media Intelligence

    Keyword listening and analytics across earned media channels for whatever topics you care about globally and in real-time.

  • Media Contact Outreach

    Find journalist, create media contact lists, and measure outreach efforts.

Meltwater Account Team

Global Points of Contact

Timezone: EST

Simon Broadway

Enterprise Client Success Executive

Meltwater Account Team

Global Points of Contact

Timezone: CST

Courtney Tusken

Strategic Advisor

Meltwater Account Team

Global Points of Contact

Timezone: EST

Joyce Ghanem

Senior Implementation Manager

Product Access

Product Login Links

Consumer Insights

Consumer Insights: Advanced Social Listening & Analytics, Insight Pages

Meltwater Platform

Media Monitoring, Social Listening, Media Relations, Ad-hoc News/Social Searching, Newsletters, Setting up email alerts

Get Started with Training

We recommend the following training schedule to ensure you are getting the most value from Meltwater

  • Training has been organized into sections. We recommend starting with the first section below and working your way down.

  • Each course is less than 30 minutes and video based.

  • Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.

Boolean Search Guide

A complete list of all the search operators you can use when building queries.

Additional Resources

Have you experienced mCommunity

Become a #FriendsWithInsights

We've launched an exclusive community for our customers. Join mCommunity to connect, share best practices, and get inspired by the thousands of other Meltwater users.