How to determine product package

If you are unsure which Meltwater product package you have access to please do one of the following:

  • Review your contract 
  • Reach out to your Meltwater Accounts Team
  • Reach out to support via in-app live chat or [email protected]

How to get started with training

mAcademy offers several courses to ensure you get the most value from your subscription.

Complete Certification Level I

Get up to speed quickly with foundational courses in a learning path created just for you.

Get Certified

Complete the assessment at end of the learning path and share certifications on LinkedIn and mCommunity.

Complete Certification Level II

Once you grasp the basics, learn more complex aspects of the solution.

Join mCommunity

Connect with Industry peers, ask questions, apply your new knowledge, share insights and inspire others.

Additional Resources

Help Guides, Videos and Community

How to Videos

You may want to reference some of the training videos after a course. Here are a few videos that review the most common product activities.

Have you experienced mCommunity

Become a #FriendsWithInsights

We've launched an exclusive community for our customers. Join mCommunity to connect, share best practices, and get inspired by the thousands of other Meltwater users. All users can also visit the job board that lists open positions that require Meltwater skills.