Certificate Learning Path
This advanced path is for the Agency Specialist that is focused on Crisis & Issues Communication. Complete each product course to earn a course badge, and pass the exam to receive your certificate.
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Explore Advanced: Optimizing Your Explore Workspace
CourseOptimize your Explore workspace by organizing searches, unifying insights with Combined Searches, and structuring content with Tags. Build a cleaner, faster workflow that sets the stage for advanced analysis.
Free
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Explore Advanced: Deep Dive into Analytics
CourseLearn to analyze media data with precision using the 5 W’s, Brand-Level Sentiment, Custom Categories, Filter Sets, and Rules-Based Automation to uncover deeper insights and drive smarter decisions in Explore.
Free
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Explore Advanced: Monitoring Key Influencers & Sources
CourseLearn to identify key influencers and sources, build and apply Author and Source Lists, refine social data with advanced X filtering, and monitor influential voices in real time using Monitor.
Free
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Explore Advanced: Benchmarking & Strategic Insights
CourseLearn to benchmark your brand with Compare Search, track cultural momentum in Trends Center, and use Brief Me on a Topic to surface emerging themes and guide strategic decision-making.
Free
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Influencer Marketing with Meltwater (Klear): Advanced
CourseThis course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.
Free
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Competitive Benchmarking & Analysis with Meltwater
Course4.5 average rating (2 reviews)This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.
Free
