Subscription Capabilities

  • Consumer Insights + Media Intelligence

    Keyword listening and analytics across earned media channels for the topics you care about globally and in real-time.

Meltwater Account Team

Points of Contact

+852 92659396

Jeremy Yam

Enterprise Client Success Executive (Hong Kong)

Meltwater Account Team

Points of Contact

+852 6588 7525

Jenny Chan

Client Success Specialist (Hong Kong)

Meltwater Account Team

Points of Contact

+86 137 6123 0372

Pola Wu

Premium Support Program Manager (Shanghai)

Support Resources

[email protected]

Purpose: This is primarily for requests such as technical questions related to the product. Please specify this request is related to Radarly.

24/7 in App live chat

Purpose: This is for product questions and requests in the platform. Typical response time is about 1 minute.

Product Login

For a product login please email Zoe Sung ([email protected]) with your request.

Consumer Insights

Consumer Insights: Advanced Social Listening & Analytics, Insight Pages

Get Started with Training

We recommend the following training schedule to ensure you are getting the most value from Meltwater.

  • Training has been organized into sections. We recommend starting with the first section below and working your way down.

  • Each course is less than 60 minutes and video based.

  • Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.

Additional Resources

A question about Radarly? Look here, it may have already been asked!


Radarly FAQs

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