Welcome Nestlé
This page is designed for all Meltwater users across Nestlé to ensure a value-added partnership that provides access to product logins and one-stop-shop for everything Meltwater learning & development.
Meltwater Account Team
Points of Contact
Meltwater Account Team
Points of Contact
Meltwater Account Team
Points of Contact
Support Resources
[email protected]
Purpose: This is primarily for requests such as: Technical questions related to product I New Search Set Up (keywords, sources, content) I New Dashboard(s) I Alerts - Typical response time is within 30 minutes of initial inquiry.
[email protected]
Purpose: This is for strategic questions. All members of your account team will have more context regarding the questions you have. Typical response time is within 24 hours depending on the ask. Some request may require additional resources where we'll need to coordinate internally.
Product Logins
For Product Access, please reach out to [email protected] with your request.
Consumer Insights (Radarly)
Consumer Insights: Advanced Social Listening & Analytics, Insight Pages
Get Started with Training
We recommend the following training schedule to ensure you are getting the most value from Meltwater
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Training has been organized into sections. We recommend starting with the first section below and working your way down.
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Each course is less than 60 minutes and video based.
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Each course has an assessment that will provide you with a certification that can be posted on LinkedIn. You don't need to complete this step if you do not want the acknowledgement.
1. Consumer Insights
Radarly Courses
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Social Intelligence with Radarly: Foundations
Course5.0 average rating (1 review)This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.
Free
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Benchmarking with Radarly: Foundations
CourseThis course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.
Free
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Reputation Monitoring with Radarly: Foundations
CourseThis course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.
Free
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Campaign Tracking with Radarly: Foundations
CourseThis course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.
Free
Additional Resources
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