Meltwater Explore: Social Listening Certification

[ARCHIVED] Social Listening with Explore: Advanced v.1

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.

Interested in this course? Email us at [email protected]

Course curriculum

1. Course Overview
2. Using labels to organize your workspace
3. Cloning searches to simplify search creation
4. Quick tip: navigating the platform
5. Now it's your turn!
6. Test your knowledge
7. Up next...
1. Monitoring influential sources
2. Discovering influential sources
3. Proactively monitoring influential posts
4. Tracking high-reaching press coverage
5. Now it's your turn!
6. Test your knowledge
7. Up next...
1. Benchmarking your brand
2. Combining searches for a high-level view
3. Drilling down into sub-topics
4. Now it's your turn!
5. Test your knowledge
6. Up next...
1. Monitoring multiple conversations
2. Detecting unusual spikes in mentions
3. Sharing alerts to your collaborative spaces
4. Now it's your turn!
5. Test your knowledge
6. Up next...
1. Exam Overview
2. Explore Advanced Certification Exam
3. We'd love to hear your feedback!

How long is this course?

30 mins

Instructor

Margot has over 10 years of experience in customer education, communications, and marketing. She has worked with top Fortune 500 companies as a trusted advisor at Sysomos and Meltwater. Margot is passionate about helping customers connect the dots and find their “ah-ha!” moments with global media intelligence and social media marketing.