Meltwater Academy

Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.

Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.

Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!

This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.

This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in

This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.

This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.

This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.

This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.

This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.

This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.

Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.

This course is designed to help PR agencies understand how Meltwater can help.

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.

This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.

This course will guide you through building queries for any topic and finding the results in Radarly.

This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.

This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.

This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.

This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.

This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.

This course is designed to help PR agencies understand how Meltwater can help.

This course will cover how to create custom dashboards that align with your business goals.

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.

Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.

Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.

Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.

Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.

Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.

Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.

Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration

Discover Media Relations newest product updates that aim to help you be more agile in the contact discovery and vetting process, keep your media lists organized and up-to-date, and reduce the time it takes to craft a

This certification exam tests your proficiency in using Meltwater Engage for publishing, community management, and social analytics.

Learn how to track, analyze, and report on your paid, earned, and owned social media performance using Engage Measure—so you can optimize strategy, prove impact, and make data-driven decisions with confidence.

Discover Klears latest product updates designed to centralize and streamline your influencer communications and make it easier to partner with influencers who do not have a Klear account!

Learn to streamline team workflows, engage authentically, and manage social media conversations efficiently using Meltwater Engage—featuring saved responses, automation, AI tools, and real-time collaboration for smarter community management.

Learn how to set up your account, schedule and manage posts across multiple social platforms, and streamline your publishing workflow. This course will help you stay organized and maximize efficiency.

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

Discover how AI is transforming PR and marketing with real-world success stories. Learn how teams use Meltwater’s AI tools for crisis management, audience insights, and content strategy to boost efficiency, engagement, and decision-making.

Learn about Engages new product updates that enable your teams to work more effectively, align across channels and create polished content. Features include: All-in-one Tabbed Composer and Integrated Video Editor.

Learn about Explores newest product updates including AI-powered Platform Assistant, Brand Analytics with AI Powered Insights and Rules Based Automation to enhance your platform experience.

Learn about our PR product updates that aim to help build stronger relationships, connect to key audiences and showcase earned media. These updates include AI Journalist Search, Open Rates for Individual Contacts and Interactive Shareable Dashboards.

Discover Klears latest product updates designed to centralize and streamline your influencer communications while providing valuable insights into your competitors influencer efforts.

Learn more about Klears newest product updates that aim to make finding the right influencer for your brand easier, incredibly intuitive, and as quick as possible. This release also gives you the tools to quickly and accurately vet creator profiles.

Learn about our PR product updates that aim to help you create compelling copy, build authentic relationships with journalists and help analyze your earned media impact. These updates include PR AI Assistant and Dashboard Report Templates.

Learn about Explores newest product updates including AI Search Assistant and AI Powered Insights to help simplify your search creation and leverage AI for uncovering insights.

Learn about Engages new product updates that aim to help grow your brand, connect with your audience and drive business results. Features include: Rules-Based Automation, Social Account Groups, Instagram Collab Post, Influencer Marketing Integration

AI Content Summaries: Discover how our AI-driven clusters and spike analysis can streamline your media monitoring, offering concise summaries and actionable insights.Influencers: Learn how to identify and engage with key influencers in your industry

If you missed our May 30th Product Training Workshop, don’t worry; we’ve got you covered. Watch the recording here to learn how you can use Meltwater’s automation features to “set it and forget it” and let Meltwater do the heavy lifting for you!

We covered setting the groundwork for brand and campaign monitoring in Meltwater. We learned how to create brand Boolean searches, create templated dashboards from searches, and got a sneak peek at the new AI Search Assistant.

This month we covered everything you need to know about the search and discovery process in Klear. We learned: The What, Why, and How of creating a topic search in Klear. Advanced search techniques such as Boolean Keyword operators andVisual Search.

This month we covered everything you needed to know about creating and managing an ambassador program in Klear through Recruit. We learned how to create a custom landing page that allowed your current customers and super fans to apply to join your in

This month’s session focused on everything related to managing e-commerce in Klear. We covered activating your campaign, e-commerce functionality such as sending coupon codes, product gifting, running an affiliate program and measuring/ reporting.

This course will teach you how to manage E-Commerce functionality in Meltwaters Influencer Management platform Klear. Learn how to integrate E-Commerce solutions, create coupon codes, pay influencers, and measure sales data.

Learn how to streamline and enhance your "daily clips" or "weekly media highlights" emails with our new and improved Newsletters.

This course will teach you how to use the advanced features of Social Influencers (Klear). Learn about recruiting, managing contracts and payments, integrations, custom scoring, and workspaces.

This course will cover how to create custom dashboards that align with your business goals.

This product certification teaches users how to use Meltwaters influencer marketing platform, Klear. Learn how to discover, recruit, and vet new creators, and manage and measure your campaigns.

Learn about Engages new product updates that aim to help you research, attract and connect with your audience. These features include: Facebook Boost Posting, User Generated Content, Social Dashboards, and a Salesforce Integration.

Learn about Explores newest product updates including AI-Powered Content Clusters and Spike Detection and Analysis to help you keep track and make sense of the data around you.

Learn about Radarlys newest product updates including AI Research Assistant, Discovery, plus its AI Explainer that identifies themes based on the queries you’ve built.

Learn more about Klears newest product updates that aim to give you a more sophisticated way to mange your campaigns and scale your program to a higher level. These features include: embedded landing pages, enhanced analytics & HQ Dashboard.

This course will cover how to optimize press outreach, build relationships with journalists, track the success of your media campaigns and more.

This course is designed to help PR agencies understand how Meltwater can help.

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the advanced use cases of using Meltwater Explore a social listening platform.

Social Listening enables companies to monitor their brand, conduct competitor analysis, and market research. This product certification will teach users the fundamentals of using Meltwater Explore, a social listening platform.

This course helps you understand the world of social intelligence, and how to use Radarly to monitor brands and derive insights from social data.

This course will guide you through building queries for any topic and finding the results in Radarly.

This course will guide you through a concrete Social Intelligence use case: how to track the performance of a social media campaign, event or product launch.

This course will guide you through a concrete social intelligence use case: how to do benchmarking with Radarly.

This course will guide you through a concrete Social Intelligence use case: how to monitor your reputation within Radarly.

This course will guide you through a concrete Social Intelligence use case: how to monitor influencers with Radarly.

This course will guide you through a concrete Social Intelligence use case: how to listen to engage with Radarly.

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This product certification will teach users how to create searches, monitor content, and share reports with stakeholders.

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.

Media monitoring enables PR professionals to track earned mentions and measure their efforts. This course will teach users how to advance their monitoring to discover deeper insights about their earned media.

This course will cover the foundations of Boolean creation to help you increase the accuracy of your search results in the Meltwater Platform.

This course will cover advanced operators of Boolean to help you find the most relevant documents using sources and content type.

This course will teach you the benefits of competitive benchmarking, how to setup Meltwater to enable competitive benchmarking, and how to analyze and share benchmarking insights across your organization.

Crisis & risk management is critical part of media monitoring. Learn how to use the Meltwater platform as part of your strategy.

This course will cover how to approach Boolean and search creation for Crisis & Risk Management, including downloadable resources to help you create searches.

This industry certification teaches how to build an effective influencer marketing campaign, pick the right influencers, and use conversion driving tactics. This course builds on the skills learned in Influencer Marketing Certification I.

This course will cover how to plan and activate your social media content, build your community, and measure your results, in Meltwater.

This industry certification will teach users how to develop an influencer marketing strategy, design a campaign, manage and analyze an influencer marketing campaign.

This industry certification will teach users how to develop a Social Media Strategy, the Social Media channels to include in your strategy based on your goals, and best practices of social engagement.

To earn your certificate, complete all 3 courses and pass the final exam. Prefer to go at your own pace? You can complete individual courses and earn a badge for each one—no exam required.

This certificate demonstrates foundational knowledge of social listening with Meltwater. Skills include: creating Boolean searches, monitoring your brand, and researching social media conversations.

This certificate demonstrates advanced knowledge of social listening with Meltwater. Skills include: using advanced Boolean operators, monitoring for influential mentions, and benchmarking your brand.