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Social Media Management

Manage owned social media accounts by engaging with your communities, scheduling and publishing posts, and measure the owned accounts alongside your competitor accounts on one platform.

Support Resources

Please use the Support Resources for any issues, or contact one of the Ricoh APAC team for any questions and escalations.

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24/7 in App Live Chat

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Get Started with Training

We recommend the following training to ensure you are getting the most value from Meltwater

  • Training has been organized into sections. We recommend starting with the first section below and working your way down.

  • Each course is less than 60 minutes and video based.

  • Each course has an assessment that will provide you with a certification that can be posted on LinkedIn.

Engage Product Training Videos:

How to Set Up Social Content

How to Publish Content

How to View Scheduled Post in the Calendar

How to Manage Conversations

How to Measure Social Analytics

Help Center Articles

Additional Resources

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